Returns & Exchanges
At Prestige, we stand behind the craftsmanship of our home collections; if your selection does not perfectly complement your space, we offer a seamless 30-day return window for all eligible items. We ensure that every exchange reflects our commitment to your absolute satisfaction and the refined quality of your living environment.
Initiate Your Request
Log into your Prestige account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Carefully place the item in its original boutique packaging, ensuring all protective inserts and documentation are included to prevent damage during transit.
Dispatch the Shipment
Affix the provided return label to your parcel and drop it off at any authorized courier location; we will notify you once the shipment is received.
Quality Inspection & Refund
Our white-glove team will inspect the item within 48 hours of arrival, after which your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing